Terms and Conditions
SpinxBet Casino brings you the finest gaming experience with this comprehensive guide.
General Terms and Conditions
These terms and conditions govern the use of SpinxBet Casino services and establish the legal framework for all gaming activities on the platform. By creating an account and using casino services, players acknowledge acceptance of these terms and agree to comply with all specified requirements and restrictions.
The casino reserves the right to modify these terms at any time, with changes becoming effective immediately upon publication on the website. Players are responsible for reviewing terms regularly and continuing use of services constitutes acceptance of any modifications.
Account Registration and Verification
Eligibility Requirements: Players must be at least 18 years old and legally permitted to participate in online gambling activities in their jurisdiction. Account registration is limited to one account per person, household, or IP address.
Identity Verification: All players must complete identity verification procedures before processing withdrawals. Required documentation includes government-issued photo identification, proof of address, and payment method verification.
Account Security: Players are responsible for maintaining account security, including password protection and preventing unauthorized access. Any suspicious activity should be reported immediately to customer support.
Deposits and Withdrawals
| Payment Method | Minimum Deposit | Maximum Deposit | Processing Time |
|---|---|---|---|
| Credit Cards | €10 | €5,000 | Instant |
| E-wallets | €10 | €10,000 | Instant |
| Bank Transfer | €20 | €50,000 | 1-3 business days |
| Cryptocurrency | €20 | €25,000 | 10-60 minutes |
Withdrawal Policies: Withdrawals are processed using the same method as the most recent deposit unless alternative arrangements are approved. First-time withdrawals require identity verification completion before processing begins.
Processing Times: Standard withdrawal processing takes 24-72 hours after approval, with expedited processing available for VIP members. Weekend and holiday processing may experience delays depending on payment provider schedules.
Bonus Terms and Wagering Requirements
All bonuses are subject to specific terms and conditions including wagering requirements, game restrictions, and time limitations. Players must complete wagering requirements before withdrawing bonus funds or associated winnings.
Wagering Requirements: Standard bonus wagering requirement is 35x the bonus amount, calculated based on eligible game contributions. Slot games contribute 100% toward wagering, while table games contribute 10% and live dealer games contribute 5%.
Game Restrictions: Certain games may be excluded from bonus play or contribute reduced percentages toward wagering requirements. Progressive jackpot games and some high RTP slots may be restricted during bonus play.
Time Limits: Bonuses must be used within specified timeframes, typically 30 days from activation. Unused bonuses and associated winnings are forfeited after expiration.
Responsible Gaming Policies
SpinxBet Casino is committed to promoting responsible gaming practices and providing tools to help players maintain control over their gaming activities. The platform offers various self-limitation options and support resources.
Deposit Limits: Players can set daily, weekly, or monthly deposit limits through account settings. Limit increases require 24-hour cooling-off periods, while decreases take effect immediately.
Session Management: Time-based controls including session limits, reality checks, and automatic logout features help players monitor gaming duration and maintain healthy gaming habits.
Self-Exclusion: Players can request temporary or permanent account suspension through customer support. Self-exclusion periods range from 24 hours to permanent closure with appropriate cooling-off periods.
Prohibited Activities
The following activities are strictly prohibited and may result in account suspension or closure:
- Creating multiple accounts or using false identity information
- Participating in fraudulent activities or money laundering
- Using automated betting systems or software
- Exploiting software errors or system vulnerabilities
- Engaging in collusive or advantage play activities
Dispute Resolution
All disputes are handled through the casino’s internal complaint procedure, with escalation to licensing authority mediation if necessary. Players have 90 days from the disputed event to file formal complaints through customer support channels.
Internal Resolution: Customer support teams investigate all complaints thoroughly, providing written responses within 10 business days. Complex cases may require additional investigation time with regular status updates.
External Mediation: Unresolved disputes may be escalated to the licensing authority’s alternative dispute resolution service for independent mediation and binding arbitration.
These terms are governed by the laws of the licensing jurisdiction, with any legal proceedings conducted in appropriate courts. Players acknowledge understanding of all terms and accept responsibility for compliance with applicable laws and regulations.